Medical Receptionist Casual page is loaded## Medical Receptionist Casuallocations: Bendigo, Victoriatime type: Part timeposted on: Posted Todaytime left to apply: End Date: January 7, 2026 (19 days left to apply)job requisition id: JR-14316**Your role at St John of God** **Bendigo Hospital**We're seeking a friendly and professional Medical Receptionist to join our team within the Allied Health department. As the first point of contact for patients, you will play a vital role in creating a welcoming environment for all visitors to the department, maintaining exceptional service to patients, visitors and therapists, performing reception tasks, and providing administrative support to our therapists' patients in an efficient and timely manner.This casual position offers weekday shifts, generally rostered between 8:00am and 4:30pm.**The Position*** Maintain confidentiality in line with Code of Conduct & comply with all St John of God Health Care Policies and Procedures. Protects patients' rights by maintaining privacy of medical, personal, and financial information at all times.* Responsible for medical receptionist tasks in a professional and timely manner, duties include, customer service, answering telephones, cash handling, including the use of HICAPS, EFTPOS facilities and Medicare Rebates.* Greeting patients politely and ensuring that the appointment system is run efficiently, managing queues through telephone, email and face to face interaction.* Advise patients of billing processes, issue invoices and receipts, process payments, prepare banking and reconcile accounts.* Information collection and management - able to collect, organize and monitor data efficiently.* Booking, cancelling and rescheduling of appointments.* Follow-up of accounts, DVA, TAC, Medicare, Workcover.* Schedule hospital theatre lists, tests and obtain external medical reports as required by medical professionals, as necessary.You will have experience working in a health care setting with varying degrees of established processes and systems.To succeed you will have computer and word-processing skills that demonstrate your experience in using MS Office package (Word, Excel), email and the internet and use of patient information/recall database systemsAbove all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.**We can offer you*** **Salary**: $39.76 to $40.85 (includes Casual loading),plus 12% superannuation* Casual positions available* As a casual employee, you can **salary package** a percentage of your earnings each pay period A healthy work-life balance through flexible work options, additional purchased leave & well-being programs* Employee discount on St John of God Hospital & Medical Services and Private Health Insurance* Employee support through our dedicated free Employee Assistance Program (EAP)* Innovative Professional Development opportunitiesFor enquiries about this position, applicants should contact **Shail Crozier | Allied Health****Administration Team Leader:** If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.*At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.**Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.**Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.**All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.*At St John of God Health Care we support you to be the best health care professional or support worker you can be. With strong team environments, opportunities for development and promotion, and where our leaders are visible and accessible. As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with loads of opportunities, benefits to support you, and a great work life balance. Our caregivers come from diverse backgrounds and belief systems and you don't need to be Catholic to work with us.
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