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Office administrator/customer service

Perth
West Tip Waste Control
Administrative Secretary
USD 50,000 - USD 80,000 a year
Posted: 12 August
Offer description

Who we are

We are a locally owned company operating in the Waste Management and Recycling industry. We have been in operation for over 30 years and are committed to providing our employees with a safe and friendly environment.

The Position

An opportunity has arisen for an experienced and proactive individual that enjoys a variety of tasks and likes to keep busy. Your key responsibilities will include:

* Understand and be willing to carry out daily requirements as requested by the Operations Manager.
* Provide informative advice on service solutions to ensure customer requirements are met, specifically but not limited to bin placements, shapes and sizes, etc.
* Manual filing of tip dockets and runsheets.
* Archiving activities.
* Respond to customer queries directly.
* Take customer orders/bin bookings and enter into bookings system
* Using forms to take collect information from customers re: pricing and new accounts
* Liaising with schedulers when booking jobs in
* Provide ETA for clients
* Responding to client emails regarding enquires
* Undertake specific administrative tasks including maintenance of customer databases.
* Cross check the accuracy of disposal fees and where applicable add disposal fees into the data base.
* Comply with company and client specific policies and procedures.

Requirements for the Position

In order to be successful in this position, you will need to have the following competencies:

* High degree of computer literacy – proficient with Outlook, Word and especially Excel
* High level of verbal and written communication
* Highly motivated and ability to self-starter.
* High attention to detail
* Ability to work autonomously and in a team.

Do you have what it takes?

If you believe you meet or exceed the above criteria, please submit your resume with at least two contactable referees.

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