Pakenham, Australia | Posted on 22/09/2025
- Minimum 2 years commercial/retail/industrial experience in the facilities and/or property industry, as required.
- Trade qualification in electrical, mechanical engineering or plumbing; or significant work experience and demonstrated success in a similar role or related industry.
- Hold a valid driver’s licence for the performance of duties.
- Solid understanding of all facets of Facilities Management.
- Excellent written and oral communication skills.
- Practical approach with a “can do” attitude.
The Role We are seeking an experienced Retail Operations Manager to oversee a portfolio of assets located southeast of Melbourne. In this role, you will be responsible for ensuring the productive day-to-day management of each site. The ideal candidate will have prior experience in shopping centre management and will understand the intricacies of a retail asset.
- Ensure a Planned Preventive Maintenance Program is established and managed appropriately.
- Be the primary contact for technical and maintenance advice.
- Day-to-day management of all matters relating to operations, engineering, risk and compliance.
- Provide recommendations to improve efficiencies on maintenance and operational issues.
- Conduct regular inspections of the entire property, including all common areas and plant rooms.
- Carry out asset and plant inspections inclusive of accessing rooftop ladders for monthly roof inspections.
- Ensure that the Emergency Evacuation Training and Procedures for the property are compliant and adhered to.
- Assist the Centre Manager to drive sustainability goals including waste / recycling, energy, and water efficiencies.
- Develop relationships with other Knight Frank Australia service lines and team members.
About Knight Frank Knight Frank is one of the world’s leading corporate/commercial real estate agencies, specialising in the acquisition, sale, and management of commercial properties, including office buildings, retail spaces, and industrial assets.
What’s in It for You?
- Flexible Leave – Two weeks additional leave, wellness.
- Career Development & Recognition - Access to mentorship, and leadership programs and rewards and recognition.
- Lifestyle Perks – Enjoy discounts and rewards through our employee platform, The Vault.
- Inclusive & Community-Focused Culture – employee advocacy groups, cultural swap leave, and paid volunteer days.
Not the Perfect Fit? All successful candidates will be required to undergo police checks as part of our standard recruitment process. We encourage applications from people of all backgrounds and abilities. Applicants with Australian working rights need only apply. No Agencies please.
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📌 Operations Manager
🏢 Knight Frank Australia
📍 Australia