About EVT, one of Australia and New Zealand's leading experience companies. We aim to make a positive impact on our people, communities and environment, every day.
Join Alex Hotel in Northbridge, Perth, just minutes from the city centre. Share our passion for great food, unique wines, and warm hospitality. Our cosy, sustainable rooms and vibrant communal spaces await.
We are looking for a well-rounded hospitality or customer service professional with flexibility and experience to work various shifts through the week including weekends.
The ideal candidate shines with organisation and planning skills, time management, guest service, collaborative work ethic and desire to develop individually and as a team.
Finding Success In This Role Will Require You To:
• Respond to incoming reservations calls, emails and enquiries from guests, travel agents and corporate companies regarding accommodation.
* Communicate guest special requests to relevant teams throughout the hotel including VIPs
* Communicate guest complaints to hotel management and assist in investigations and resolutions
* Be an expert on hotel rooms, room rates and packages available and upsell when possible
* Assist Group Reservations and Reception when required
Additional Responsibilities Include:
F&B service, from Breakfast to Room Service.
Australia and NZ's largest and most diverse experiences company.