Posted: 18 June
The role
We are looking for a reliable and organised Administration & Logistics Coordinator to join our Operations team at Riviana. This is an office-based role focused on customer service, order management, and coordinating deliveries to ensure products are delivered on time and in full.
About the Role
You will be responsible for managing customer orders from start to finish, coordinating with internal teams and transport providers, and ensuring a high level of service is maintained. This is a fast-paced role where attention to detail and the ability to juggle multiple tasks is key.
Key Responsibilities
- Process and manage customer orders through the full lifecycle
- Monitor orders and proactively resolve any delivery issues
- Communicate with customers regarding stock availability and updates
- Coordinate transport and liaise with logistics providers
- Work closely with warehouse and production teams
- Maintain accurate data, pricing, and customer information
- Manage inbox enquiries and respond to customer requests
- Assist with invoicing, stock checks, and end-of-month tasks
- Support general office administration and site services
About You
- Previous experience in customer service, admin, or logistics (2+ years preferred)
- Strong organisational skills and ability to manage multiple priorities
- High attention to detail and accuracy
- Confident communicator with both internal teams and customers
- Ability to problem solve and work in a fast-paced environment
- SAP or similar systems experience
Why Join Us?
- Stable, full-time role in a supportive team
- Variety in day-to-day tasks
- Opportunity to build experience across logistics and operations
- Work in a busy, hands-on environment
If you're organised, proactive, and enjoy working in a fast-paced team, this could be a great opportunity for you.
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