Responsibilities Provide exceptional customer service, sales and marketing support via various communication channels.
Address customer enquiries related to Res Med products, services, warranty, and order processing.
Input and manage data entries while resolving general complaints.
Identify sales opportunities associated with customer enquiries.
Provide first‑line technical and clinical assistance and elevate issues to relevant teams for timely resolution.
Communicate with customers daily before and/or after a sale via telephone, email, chat, or other social media platforms.
Check on their therapy status, adherence information and/or order therapy equipment or supplies.
Handle customer orders for medical supplies and equipment.
Create and/or maintain client