Retail Innovation Leader
This is an exceptional opportunity to lead the next chapter of retail innovation. As a key member of the executive team, you will be instrumental in shaping the national store network and bringing the brand's online identity to life through immersive, elevated in-store experiences.
* Develop and execute a comprehensive retail strategy that aligns with the brand's vision and goals.
* Lead the rollout and growth of a national store network, including store design, project management, team recruitment, and grand openings.
* Drive creative, fresh, and on-brand visual merchandising across all locations.
* Champion operational excellence with clear processes around inventory, store-level ordering, and fulfillment (click & collect, ship-from-store).
* Manage and optimize retail P&L, individual store budgets, and performance metrics.
* Build and inspire a values-led, high-performing retail leadership team and culture.
* Collaborate closely with cross-functional teams to align store strategy with digital, marketing, merchandising, and supply chain.
Qualifications and Skills
* 8+ years of experience in senior retail leadership, ideally with experience launching or scaling store networks in multi-site or national retail environments.
* Experience in the mattress, bedding, or home/lifestyle category strongly preferred.
* Strong visual merchandising capability with an eye for creating fresh, engaging, and branded in-store experiences.
* Experience working in fast-paced, digitally led or DTC businesses (highly advantageous).
* Strong understanding of omnichannel operations, store fulfillment models, inventory systems, click and collect, and shipments from stores.
* Experienced with store operations where each location manages its own inventory and ordering.
* Excellent communicator with strong cross-functional collaboration skills.
* Comfortable project managing store builds from the ground up - floor plans, timelines, supplier management, and execution.
* Strong knowledge of store systems, retail merchandising, team management, and sales performance.
* Confident balancing commercial outcomes with creative execution.
* Passionate about team culture, store experience, and delivering 'wow' at every touchpoint.
About This Opportunity
This role offers the chance to build something from the ground up and be part of a collaborative, forward-thinking executive team driving retail re-invention across Australia.
Your Next Steps
If you are ready to create something exceptional and lead the next chapter of retail innovation, we would love to hear from you. Please apply here with your updated CV and cover page highlighting your suitability based on the job requirements.
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