A leading provider of benefits solutions in Australia is seeking a Telephony Configuration Specialist to take ownership of their Genesys Cloud telephony platform. In this role, you'll design, configure, and maintain call routing and IVR systems while collaborating with cross-functional teams to ensure optimal customer communications. The ideal candidate has strong skills in telephony configuration, API integrations, and problem-solving. Join a dynamic team focused on making the workplace better for everyone while enjoying flexible, hybrid workplace benefits.#J-18808-Ljbffr