Secure your career at Tasmania's only university, contributing to work that supports education, research and community impact
Enjoy a diverse role that builds specialist expertise, offers informal leadership through mentoring, and supports continuous improvement across a large academic portfolio
Full Time, ongoing position based in Hobart or Launceston
About The Opportunity
As a senior member of the Administration team, the Senior Administration Officer provides peer support to Administration Officers on complex matters and key support to the Business Manager by helping guide day‐to‐day workflows, ensuring smooth operational delivery, and maintaining consistent service standards across a broad range of functions within the Tasmanian School of Business and Economics (TSBE).
What You'll Do
* Provide responsive, customer‐focused administrative support to academic and professional staff across the Academic Units within TSBE.
* Support consistent and efficient service delivery by assisting the Business Manager in the development, refinement, and implementation of Standard Operating Procedures, and by modelling proficient use of approved University systems (e.g., Help Hub).
* Contribute to a positive, high‐performing, continuous improvement service culture by identifying and leading opportunities for process improvements, developing specialist expertise in key operational areas, and providing guidance and informal coaching to Administration Officers.
* Support internal communications and events, as required, by providing administrative and coordination assistance.
* Manage complex administrative tasks that require cross‐team coordination and high levels of accuracy, ensuring timely delivery of portfolio‐wide services relating to finance, procurement, learning and teaching activities, and research support.
What We're Looking For
* Demonstrated commitment to high‐quality customer service, with the ability to anticipate needs, resolve more complex enquiries, and proactively contribute to the enhancement of systems, processes, and procedures to support continuous improvement.
* Highly developed interpersonal, communication, and influencing skills.
* Proven ability to work both independently and as part of a team, exercising sound judgement, initiative, and problem‐solving skills within established guidelines, and providing guidance or support to colleagues where required.
* Strong organisational capability, including demonstrated experience managing competing priorities, maintaining accuracy and attention to detail, working with discretion, and upholding confidentiality across sensitive or complex administrative tasks.
* Advanced digital and systems capability, including a high level of proficiency with Microsoft 365 products and demonstrated experience using enterprise systems or databases to support administrative processes and service delivery.
Salary details
Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation.
Applications close Sunday, 26 April 2026, 11.55pm.
The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.
As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.
To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.
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