At **InterContinental Adelaide**, our award-winning **Shiki Japanese Restaurant** delivers an authentic and immersive dining experience, blending traditional Japanese teppanyaki artistry with contemporary premium service.
We're now seeking a passionate and experienced **Food & Beverage Supervisor** to support the Shiki team in delivering exceptional, theatre-style dining with elegance, efficiency, and flair.
Your Day-to-Day
+ **Supervise the restaurant during service**, ensuring a premium guest experience aligned with InterContinental’s luxury standards.
+ **Support and guide team members** during shifts, making sure they follow service and grooming standards.
+ **Coordinate daily operational tasts,** including section set-up, cleanliness, teppanyaki grill readiness, and beverage service preparation.
+ **Manage roster** adjustments and shift coverage in real-time to support efficient service delivery.
+ **Look after stock and supplies** – place orders, help with stock counts, and fix any stock issues.
+ **Interact professionally** with guests, offering warm, attentive service and resolving issues in a timely manner.
+ **Deliver training and mentorship** to new and current team members, focusing on refined service techniques and product knowledge.
+ **Host pre-shift briefings** to energize and inform the team.
+ **Follow all safety and health rules**, and make sure the team works safely too.
+ **Collaborate** effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.
What We Need From You
+ Minimum 2 years’ experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
+ Knowledge of Sake, spirits and wine highly regarded
+ A confident leader with a hands-on approach and a strong sense of responsibility.
+ Ability to maintain high service standards in a dynamic, guest-facing environment.
+ Excellent communication and interpersonal skills, with a strong guest-first mindset.
+ Knowledge of stock and inventory control systems is beneficial.
+ Sound understanding of health & safety compliance.
+ Impeccable personal presentation and a commitment to reliability.
+ **Full Australian working rights are essential.**
What you can expect from us:
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:
• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG.
• Access to our discount retail platform that makes your pay go even further
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Required Skill Profession
Other General