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Customer service officer

Wagga Wagga
Agnvet
Customer Services agent
Posted: 12 September
Offer description

Overview
AGnVET is an Australian owned independent agribusiness with over 70 branches across the Eastern States.
This role is based in Mangoplah, NSW.
Customer Service Officer – Mangoplah
Join AGnVET to provide exceptional retail service and support to customers in a rural sector-based business.
Responsibilities
First point of contact for retail sales and enquiries
Receiving and storing of incoming goods
Order processing including point of sale and invoicing
Picking and packing of outgoing goods to customers and store transfers
Assist with stock control including inventory monitoring and stocktakes
Build excellent customer relationships
Champion safety and compliance requirements
General duties supporting the branch in day-to-day operations
About You
Cert III in Retail or minimum 2 years retail or warehouse experience
Computer literacy: basic level Microsoft Office (Outlook, Word and Excel), Point of Sale transactions and financial software
Well-developed interpersonal and communication skills (listening, written and verbal)
Ability to work autonomously and as part of a team
Strong problem solving abilities appropriate to role
Excellent customer service skills with the ability to build relationships and exceed customer expectations
Current valid driving licence
A self-starter who can work autonomously and as part of a team when required
Desirable
Forklift licence (or willingness and ability to obtain)
Experience in the agricultural industry
Inventory management experience
About Us
AGnVET is a leading Australian independent agribusiness providing rural supplies and services.
Established in Forbes NSW in 1915, AGnVET operates over 70 branches and includes brands such as AGnVET, IK Caldwell AGnVET, Wheelhouse AGnVET, AGnVET Rural and Darling Irrigation.
Benefits
Flexible working arrangements
Career experiences and personalised development support
Employee Assistance Program
Wellbeing benefits including vaccinations and discounted health insurance
$1,500 employee referral bonuses
Salary sacrifice to superannuation
Paid Parental Leave
Apply
This is a great opportunity to join a dynamic company with a long history and exciting future.
Please apply with your resume and cover letter addressing the above criteria.
The AGnVET team thanks all applicants; however, only those selected for an interview will be contacted.
You must have the right to live and work in this location to apply for this job.
Note: The original description included multiple duplications and inline headings.
This refined version preserves the core information while improving structure and readability.
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