Senior Program Architect - Health Sector ( Salesforce Industries / Public Sector)Join to apply for the Senior Program Architect - Health Sector ( Salesforce Industries / Public Sector) role at SalesforceSenior Program Architect - Health Sector ( Salesforce Industries / Public Sector)1 week ago Be among the first 25 applicantsJoin to apply for the Senior Program Architect - Health Sector ( Salesforce Industries / Public Sector) role at SalesforceTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Department Overview: Professional Services – Industries | HLS ANZSalesforce Professional Services delivers transformational engagements by combining deep industry knowledge with technical expertise. Our Health & Life Sciences (HLS) team in ANZ focuses on driving value for providers across public health, aged care, mental health, and community services. Our work transforms care experiences, strengthens clinical safety, and enables better access and equity.Salesforce Industries (SFI) equips our teams with industry-specific data models, prebuilt processes, and digital experiences tailored to sectors like Public Sector, Health Cloud, Aged Care, Education, and Human Services.Role DescriptionWe are seeking a Senior Program Architect with deep healthcare domain expertise to join our team in ANZ. This is a strategic role delivering high-impact digital transformation initiatives for our largest customers.You will serve as a technical and strategic advisor, helping healthcare providers translate business and clinical requirements into robust architecture and delivery roadmaps. While Salesforce product experience is valued, this role primarily requires proven experience delivering software solutions in the healthcare sector — including EMRs, CRM platforms, patient portals, aged care, or community care systems.Salesforce Health Cloud or Salesforce certifications are a plus, but not a prerequisite. What matters most is your ability to lead with domain credibility, think strategically, and orchestrate delivery excellence across complex programs.Your ImpactServe as the lead architect for complex healthcare transformation initiatives, overseeing design, integration, security, and delivery governance.Engage directly with executive stakeholders including CIOs, CMOs, and digital health leads to define digital health roadmaps.Translate clinical workflows and regulatory requirements into scalable solution architectures across cloud platforms.Guide delivery teams (Salesforce, Partners, Customer) through technical strategy, solution validation, and program execution.Ensure alignment to compliance, privacy, and interoperability standards (e.g. FHIR, HL7, ISO27001, My Health Record).Actively contribute to the internal growth of the Health Practice through knowledge sharing, mentoring, and asset development.When needed, support pre-sales efforts and solutioning for healthcare bids and proposals.Basic RequirementsProven experience delivering enterprise or cloud-based solutions in healthcare environments such as hospitals, aged care, mental health, or NDIS providers.Experience leading multi-stakeholder, multi-system transformation projects across clinical, operational, and technical domains.Strong understanding of clinical and care delivery workflows, including intake, care coordination, discharge planning, or aged care funding models.Solid grasp of enterprise architecture principles: integrations, security, interoperability, data models, and change management.Strong consulting presence: able to confidently engage C-level and frontline leaders in shaping strategy and delivery.Ability and willingness to travel across ANZ based on customer needs.Preferred RequirementsFamiliarity with the Salesforce platform (e.g. Health Cloud, Service Cloud, OmniStudio, MuleSoft, Data Cloud).Salesforce certifications (e.g. Application Architect, System Architect, Health Cloud Accredited Professional).Experience in delivering industry-specific cloud platforms, ideally in CRM, HIE, EMR, PAS, or population health platforms.Exposure to Salesforce Industries (SFI) and Public Sector Solutions is highly desirable.Certifications in TOGAF, Scaled Agile, or related architecture and delivery frameworks.Knowledge of data standards and regulatory compliance in ANZ healthcare, including Medicare, Support at Home, NDIS, and My Health Record.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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