Up to 90K Package on offer
- Monday-Friday ONLY
- Join a multi-award winning real estate office
An exciting opportunity has come available for a highly motivated Operations Co-ordinator to support a highly successful real estate agency in the Hills area. If you're in an administration role or EA role looking to step into an Operations role, this may be the role for you!
Our client is a thriving boutique agency, that has won the #1 real estate agency in Current South Wales for the second year in a row, they are currently looking for a dynamic, proactive Operations Co-ordinator to oversee the day-to-day functionality in their office.
Our client is looking for someone who is a self-motivated problem solver and able to demonstrate advanced communication ability and organisational skills. If you are enthusiastic and have previous experience within either property or real estate, this role may be for you!
**The Perks**
- Modern new office with on-site parking
- Great team culture with regular social events
- celebrate your success!
- Family
- life-friendly flexibility
**The Person**
- Strong administration skills - organised, thorough, systems orientated with meticulous attention to detail
- Strong communication skills at all levels
- Ability to manage junior reception staff
- Excellent levels of computer literacy and touch-typing skills
- Ability to use Microsoft Office including Word, Excel, Access, and PowerPoint
- Advanced computer skills and experience with online platforms i.e., Agent Box is an advantage
- The ability to create a positive, everlasting impression with the most professional, courteous, and expedient manner and to continually strive for superior client service
- Previous experience in the real estate industry will be preferred
- Enjoys dealing with people daily and able to be tolerant of rude people - polite but assertive
**The Position**
In the role of the Operations Co-ordinator your will be responsible for:
- Managing front-of-house operations and staff.
- Providing staff with professional administrative support including taking accurate and properly detailed messages, word processing duties, attending to routine correspondence and when required preparing written reports
- Delegate and ensure a high standard of work efficiency is maintained across the administration/reception staff with daily and weekly check-ins
- Maintain familiarity with office listings, including property advertisements, so an enquiry can be directed to the most appropriate member of staff promptly
- All rounder assistance with running of the business on the operations side
- Aid in the administration and maintenance of company records, including onboarding induction to include paperwork, photos, new starter welcome pack
- Exist checklist for all staff and staff compliance checklist
- Implementation of quarterly 90-day plans with reception staff
- Organising settlement letters and settlement
- Update the database & onboard staff changes
- Management of office equipment and supplier contact, including business cards for new starters
- Review and manage processes, systems, and reception checklist
- Internal communications across holidays, office shutdown, policy & procedures etc.
- Monthly audit compliance review and agent list review for front of house
- Training & development - agenda, workbooks, surveys etc
- Assisting with updating job descriptions and other HR-related administration
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This role is BRAND NEW today and is not to be confused with anything else advertised!
Submit your CV by hitting **APPLY NOW** or contact:
**Emily Barnicoat**
**Mobile - 0422 272 076**
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