Company Description
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
Job Description
We're looking for an experienced
State Field Training Manager
who lives and breathes food, people development, and operational excellence. This role is all about
coaching, training, and inspiring Franchisees, Restaurant Managers, and Crew
to deliver exceptional guest and food experiences across our restaurants.
Working closely with Operations, New Restaurant Opening (NRO) teams, People Experience, Capability and Learning teams, you'll lead training excellence in the field and play a critical role in setting new restaurants—and our people—up for long-term success.
What You'll Be Doing
* Lead training for new restaurant openings (pre & post open)
* Deliver onboarding, certification and sign-offs for Franchisees, Managers and Crew
* Build, lead and deploy Field Support Teams for new openings
* Provide hands-on, in-restaurant training and coaching
* Support product rollouts, initiatives and operational projects
* Identify training gaps and partner with key stakeholders to improve performance
What Success Looks Like
* New restaurants opening fully trained, compliant and confident
* High certification completion across all training programs
* Consistent food quality, operational standards and guest experience
What You'll Bring
* Experience in training, coaching or facilitation
* Management experience in QSR, hospitality, retail or F&B
* Strong food safety, culinary and operational knowledge
* Excellent communication, organisation and leadership skills
* Comfortable working independently and travelling regularly
* Cert IV in Training & Assessment (desirable)
* Valid Australian driver's licence
Benefits
We're incredibly proud of our amazing people and always have each other's backs. Whether you're working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.
These are just some of the benefits that come with working at GYG:
* Career growth – Australia and internationally
* Opportunity to become a franchisee
* Annual bonus scheme
* Paid parental leave
* GYG gift voucher
Ready to join the family? Apply now to start the conversation