What you'll be working on
We are currently seeking an experienced Warehouse Operations Manager to join our SpS Service Logistics team based at our Banksmeadow Station. This role is responsible for leading the warehouse operation, overseeing SpS Operations Agents and Supervisors, and ensuring the protected, compliant, and efficient execution of all warehousing activities in line with customer and contractual expectations.
Key responsibilities
* Lead and manage day-to-day warehouse operations, providing strong leadership to Supervisors and SpS Operations Agents.
* Champion a Safety Above All culture, ensuring full compliance with HSEQ requirements, policies, and procedures at all times.
* Drive operational performance by ensuring strict adherence to standard processes and policy, while actively identifying and implementing process improvement opportunities.
* Manage workforce rosters and resourcing, ensuring adequate staffing levels to meet operational demand while contributing to cost control and labour efficiency.
* Monitor and control operational costs, supporting financial targets through effective planning and utilisation of resources.
* Work closely with customers and internal stakeholders to ensure all contractual and internal performance standards (KPI's) are consistently met and exceeded across:
o Inventory accuracy
o Quality & Safety standards
o Inbound and outbound operations
o Picking and put-away activities
* Ensure service delivery aligns with customer requirements, service level agreements, and operational best practice.
* Collaborate with cross-functional Service Logistics teams, customers, and other internal teams to maintain strong relationships and deliver a high level of customer satisfaction.
What you'll bring to the team
To be successful in this role, you will bring hands-on operational leadership experience and a strong commitment to safety, process discipline, and service excellence.
Location
Post Code:**** Banksmeadow
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