Overview The Product Operations coordinator will help both our customers and internal team operate smoothly day-to-day. The role is well suited to someone who enjoys combining problem-solving, communication and attention to detail. Responsibilities Creating and maintaining product listings in NetSuite and Shopify Updating specifications, pricing and product imagery Coordinating with suppliers to obtain product information, samples and swatches Monitoring freight updates and ETA changes Assisting with workflow improvements and process efficiencies, including the use of AI and automation tools Responding to customer enquiries via phone, email, and live chat Assisting with product, stock, specification and lead time questions Help to manage events and showroom bookings Promotions: helping to coordinate the delivery and returns of prizes Liaising with the warehouse team regarding deliveries and dispatches Skills 1 years' experience in a similar role Ideal industry experience across Retail, Homewares, Lifestyle Strong organisational and administrative skills High level of accuracy and attention to detail Comfortable working with systems and technology Interest in AI, automation and improving workflows is welcomed How to Apply Please click ''Apply'' button now for a private and confidential discussion.