OverviewAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. 
We've been serving our local communities for over 100 years, with market-leading products, services and technology. 
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. 
Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.Do work that mattersSee yourself in our team In the Charleville Branch you'll: 
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice 
Support customers with enquiries, maintenance on accounts and process applications for credit products 
Complete Financial Health Checks to assess customers' financial needs and identify any changes 
Educate and demonstrate our in-branch technology and digital banking options to customers 
Problem solve and provide effective solutions while championing our processes, procedures, and risk-adverse culture 
We're looking for people who have: 
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality 
Excellent communication skills and the ability to articulate financial terms clearly 
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do 
The ability to work in a busy, commercially driven retail environment 
A genuine interest in building a career with CommBank 
With us, you'll help customers make informed financial decisions to achieve their goals. 
If this role matches your experience and career goals, apply today! 
Aboriginal & Torres Strait Islander people encouraged to apply. 
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. 
We're keen to support you with the next step in your career. 
We're aware of some accessibility issues on this site, particularly for screen reader users. 
If you require additional support please contact HR Direct on 1800 989 696. 
Position details12-month fixed-term contract offering Monday to Friday 8:30am to 1:30pm. 
Advantages 
Thorough training program to kickstart your banking career 
Access to extensive employee benefits & discounts 
Be part of a collaborative and high-performing culture 
Advertising End Date: 05/10/2025 
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📌 Customer Banking Specialist Charleville
🏢 Commonwealth Bank
📍 Tasmania