Job Title
A skilled Field Service Technician is sought after to provide technical support to customers, working closely with service teams and the Service Manager.
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Key Responsibilities
* Diagnose errors or technical problems and resolve proper solutions.
* Deliver customer service to exceed customer expectations in line with company initiatives.
* Perform equipment upgrades, modifications, and game changes to gaming equipment at customer sites.
* Investigate and resolve problems, including complex system faults, and perform repair work as required.
* Conduct routine preventive maintenance.
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Requirements
* Excellent problem-solving and fault diagnostic skills.
* Proven interpersonal skills and ability to work unsupervised.
* Demonstrate strong technical competencies.
* Have strong interpersonal and communication skills.
* Demonstrate proficient computer skills.
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Why Choose This Opportunity?
* Work for a world leader in gaming content and technology.
* Enjoy a robust benefits package.
* Pursue global career opportunities.
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