Ready to take the next step in your career? Join Australia's leading frozen yogurt brand and unlock exciting opportunities for growth and development!
As a Venue General Manager, you will be the heartbeat of the store, creating a fun, energetic environment while keeping operations running smoothly. From delighting customers to leading and developing your team, you'll set the tone for everything that makes Yo‐Chi special.
What You'll Do
* Lead by example to deliver amazing customer experiences
* Keep the venue sparkling clean, efficient, and full of good vibes
* Oversee inventory management and stock control
* Ensure health & safety standards are always met
* Recruit, train, and motivate an engaged, high‐performing team
* Manage KPIs including labour, COGs, and P&L performance
Who You Are
* A confident leader with retail or hospitality experience (QSR experience a plus!)
* A people‐first person who loves building teams and connecting with customers
* Positive, proactive, and always ready to jump in where needed
* Organised, adaptable, and focused on continuous improvement
Why Yo‐Chi?
* Growth Opportunities – we're expanding fast, and so can your career
* Flexible Rosters – day and night shifts available
* Awesome People – join a diverse, friendly team that's all about good vibes
* Happiness Hub – access our exclusive hub any time
* Free Yo‐Chi – yes, every shift!
* Community & Culture – be part of something that brings people together
Applicants must have valid Australian working rights to be considered.
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