This is a Refit Store Support | Retail role with Petstock Group based in Ballarat, VIC, AU
== Petstock Group ==
Role Seniority - mid level
More about the Refit Store Support | Retail role at Petstock Group
Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to Current Zealand.
We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the Planet!
Why is Petstock is the place for you.
- Free access to mental health, financial & wellbeing support services through our Sonder service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
Job Description
We are seeking a highly motivated individual to join the VIC West & TAS Refit Team. This role plays a key part in supporting stores across all aspects of the Petstock Retail Model, ensuring operational excellence and consistent brand standards. The job does require travel, accommodation and allowances.
A Peek Into Your Petstock Day
- Provide support and guidance to Store and Support Teams to help them achieve and exceed expected store standards.
- Serve as Return to Work Coordinator for the region.
- Liaise with the Injuries team on behalf of VIC /SA/NT.
- Compile state-based reporting for the Retail Operations Manager as needed.
- Ensure regular visitation of stores within your region: conduct store audits, assess pet services processes, review the impact of initiatives, identify areas for improvement, and provide feedback to the Retail Operations Specialist.
- Ensure the store group’s compliance with task- and audit-related requirements
Do you have the below experience and looking to take the next step in your career?
- Demonstrated ability to drive profitability & compliance.
- Strong Prioritisation & Conflict Management skills.
- Strong interpersonal skills.
- Exceptional verbal & written communication.
If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Petstock Group team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- ️ Providing support and guidance
- Serving as Return to Work Coordinator
- Conducting store audits
Key Strengths
- Strong interpersonal skills
- Demonstrated ability to drive profitability & compliance
- ️ Exceptional verbal & written communication
- ⚖️ Strong prioritisation & conflict management skills
Why Petstock Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Petstock Group not with Hatch.