This pay rate is inclusive of mandatory 25% casual loading
Our client in the public sector seeks, APS 6 - EL1 -HR Case Managers to be part of their team in Canberra.
* Salary band: $105k - $140k + Super
* Contract: 6 - 12-month non-ongoing contract
* Be part of a supportive and collaborative team
About Our Client
Our client, a prominent organisation in the public sector, plays a critical role in promoting the health, safety, and wellbeing of its staff. The Health, Safety & Wellbeing Branch is focused on delivering best practice solutions in workplace health and safety, performance management, mental health, and overall employee wellbeing, ensuring a healthy, engaged, and productive workforce through a holistic approach.
Position Summary
As an HR Case Manager, you will be part of the Performance, Behaviour, and Complex Case Team, providing expert advice and support on workplace behaviour, underperformance management, and complex staffing matters. You will be instrumental in delivering end-to-end case management, supporting managers, and ensuring timely resolution of workplace behaviour complaints.
Key Responsibilities
* Provide expert advice on workplace behaviour and formal complaints
Manage the end-to-end case process for workplace behaviour issues
Providing expert advice and guidance to managers on workplace relations and HR policies
Develop and maintain relationships with stakeholders across the organisation
* Assisting with performance management processes and employee development initiatives
* Manage complex casework involving medical, legal, and health and safety issues
Assist with performance management processes, guiding staff and managers
Role Requirements:
Highly Desired:
Advanced writing skills for composing assessments, reports, and complaint outcomes
Excellent verbal and written communication skills to engage with diverse audiences
Ability to work independently and deliver quality outcomes
Strong research, analytical, and fact-finding skills
Understanding of Human Resource functions and employment policy
Ability to apply and interpret legislation and policy
Desirable:
HR experience and formal qualifications in Human Resources, Employment Law, or Training & Assessment
Baseline security clearance preferred, or ability to obtain
Why Apply?
This is an excellent opportunity for someone who thrives in a dynamic environment. If you have the skills to navigate complex cases and are passionate about supporting staff and managers with performance and behavioural issues, this role is for you!
How to Apply
To apply, click on the link below and submit your resume. If you have any queries about the role, please email. We look forward to receiving your application!