About Our Opportunity
* We are seeking a Senior Manager ICT Infrastructure and Service Delivery to lead our team in delivering high-quality IT services.
About the Role
* As Senior Manager ICT Infrastructure and Service Delivery, you will be responsible for owning the strategic and operational portfolio of NSW SES ICT Infrastructure services.
* You will lead multi-disciplined teams to enhance and maintain our server, network and workstation environments, and oversee an enterprise IT ServiceDesk.
* You will partner with business units and external vendors to ensure our technology environments are aligned to government objectives.
About You
* To be successful in this role, you will need to have proven leadership experience in managing ICT teams.
* You should have hands-on and supervisory experience across core infrastructure, ensuring reliability and high-quality support.
* You will need to have strong service management skills, including tracking tickets, managing assets, and documenting work.
What We Offer
* You will enjoy a flexible work arrangement that balances office time with remote work.
* You can develop your career in a hybrid environment.
* The salary range is competitive and includes superannuation and leave loading.
* Our work is meaningful and rewarding, with opportunities for professional development.