We are seeking a skilled Technical Product Specialist to join our Systems Components team. This role requires a deep understanding of software development, architecture, or technical product expertise to collaborate with our development team in building software systems that address the global logistics industry's most complex challenges.
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* As a Technical Product Specialist, you will engage closely with customers and other product teams to comprehend their technical pain points and translate them into high-level design documents.
* You will provide expert technical support to customer incidents and issues related to system components/architecture core teams.
* Your technical background will enable collaboration with our software development teams to design concrete solutions.
* You will assist in aligning the product roadmap with company priorities and manage/update the product enhancements backlog based on these priorities.
* You will participate in user acceptance testing (UAT) to validate the product meets functional objectives.
* You will contribute to product documentation.
* You will work closely with the Product Manager in setting up the product vision, roadmap, and strategy.
To succeed in this role, you will require a strong technical background of 4+ years as a Software Developer, Technical Product Owner/Specialist, or Technical Business Analyst.
A strong communication skillset will be essential to bridge the gap between business needs and technical specifications.
You must have the ability to understand, analyze, and transform pain points into implementable solutions.
A creative mindset will enable you to come up with innovative solutions for our customers.
About Us
We build leading technology solutions that empower the logistics industry to move goods globally.
Our innovations and global technology enable, improve, and empower the world's supply chains.
We strive to change the world by creating breakthrough products that empower those who own, enable, and operate the supply chains of the world.
Our mission is to foster a vibrant and dynamic workplace where personal and professional fulfillment and company success go hand-in-hand.
Before Applying
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