Job Description
The role is responsible for the on-going management of ICT business systems, system life cycle management, associated interfaces and other essential ICT services. This includes contributing to the development and implementation of business plans, policies and strategies designed to ensure the effective and efficient delivery of ICT services, business systems and related activities.
This will require liaison and negotiation with relevant stakeholders, including external vendors to ensure the optimal performance of applications. The role manages a team of technical resources responsible for various components of the business system provision, whilst ensuring effective service provision from core ICT services teams.
Key Responsibilities:
* Lead and manage the ICT embedded team to contribute to the development and implementation of business plans, policies and strategies.
* Liaise and negotiate with stakeholders to ensure the optimal performance of applications.
* Manage a team of technical resources responsible for various components of the business system provision.
Required Skills and Qualifications
A competent understanding of ITIL frameworks would be highly advantageous. Proven experience or demonstrated knowledge of Project Management methodologies would also be beneficial.
Benefits
This position involves direct supervision of up to 15 staff members. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents.
Others
Eligibility/Other Requirements: Leads substantial improvement programmes. Seeks out, identifies, proposes, and initiates capability improvement activities within the organisation typically driven by the need to enhance performance, satisfy new business opportunities or to respond to external drivers.