Job Description:
Contact Centre Agent Adelaide, SA is a role that involves providing exceptional customer service to clients. The ideal candidate will be a skilled communicator with excellent problem-solving skills and the ability to work in a fast-paced environment.
The job requires you to assist patients with appointment scheduling and billing procedures, which can be challenging at times but also rewarding when done well. You will need to have a positive attitude and be willing to learn new things as the role may involve working occasional Saturday shifts after the first six months.
You will also be responsible for maintaining accurate records of patient interactions, responding to phone calls and emails, and resolving any issues that may arise. This role requires a high level of professionalism and attention to detail, so if you are a motivated individual who takes pride in their work, this could be the perfect opportunity for you.
We offer a competitive salary package, flexible working hours, and opportunities for professional growth and development. If you have a strong passion for delivering excellent customer service and are looking for a new challenge, please apply for this exciting opportunity.