Customer Service Consultant – Branch Banking
Company: Australia and New Zealand Banking Group Limited (ANZ)
Job Type: Full-time
Salary: A$32 – A$38 per hour + super
Expected Hours: 38 hours per week (Monday–Friday, occasional Saturday)
Job Description
ANZ is seeking Customer Service Consultants to deliver exceptional service in branch environments. This role supports customers with everyday banking needs while promoting ANZ products and digital services.
Key Responsibilities
* Assist customers with transactions and enquiries
* Provide information on banking products and services
* Support customers with digital banking tools
* Ensure compliance with banking and security standards
Requirements
* Strong customer service and communication skills
* Ability to work in a fast-paced environment
* Retail or service experience preferred
Benefits
* Stable full-time hours
* Career development within ANZ
* Staff banking benefits and discounts
Job Type: Full-time
Pay: $32.00 – $38.00 per hour
Expected hours: 38 per week
Benefits:
* Employee mentoring program
* Extended annual leave
* Health insurance
* Life insurance
* Maternity leave
* Paid volunteer leave
* Parental leave
* Professional development assistance
* Salary packaging
* Travel reimbursement
* Unlimited annual leave
Work Location: In person