Our Company
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.
At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.
Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.
About the Role
We are seeking a proactive and detail-oriented Sales Administrator - Key Accounts to join our National Sales team. Reporting to the Sales Manager – Business Development, the core purpose of this role is to provide high-level customer service and administrative support while actively contributing to the generation and management of our commercial Key Accounts.
This is a dynamic role where you will be the central administrative hub for our National Sales activities, ensuring seamless operations for our most important clients.
Your key responsibilities will include:
* Key Account Management: Providing essential administrative support to commercial Key Accounts, including managing daily activities, preparing accurate quotes, documentation, and sales literature, and administering sales agreements with internal stakeholders.
* Lead Generation & Qualification: Contributing to business growth by monitoring market intelligence platforms, identifying new opportunities, making initial contact with leads to qualify them, and distributing them to the appropriate Business Development Managers (BDMs) or management.
* Sales Support: Providing comprehensive customer service support to the national commercial team, particularly when members are travelling, ensuring continuity of service.
* Reporting & Administration: Generating accurate monthly reports, contributing to Global Key Account team requests, and ensuring all agreement terms are kept up to date and correctly distributed.
About You
You are an organised and flexible individual with proven experience in a sales environment, focused on delivering excellent customer service and administrative precision. You are a team player who can handle high-pressure situations with a mature approach to problem-solving.
To succeed in this role, you will need:
* Previous experience in a Sales environment processing orders
* Previous experience in a customer service role
* Looking for growth in a Sales environment with general knowledge of the sales cycle.
* Strong data entry experience and proficiency in Excel, Word, and PowerPoint.
* Excellent customer service skills and a proven ability to develop strong relationships
* Flexible approach to work and the ability to handle times of high pressure effectively
* Strong attention to detail and a mature approach to problem-solving
* Familiarity with Daikin Australia's (DAS) product range will be highly regarded
Why join us?
* Collaborative work environment fostering a positive team culture.
* Competitive Salary + Superannuation + Performance bonus
* Provided with on-the-job training for continuous career growth opportunities
* Discounted Bupa Health Fund
* Flare Benefit – Discounted gift card, novated lease, discounted health/car/home loan
* Be part of a global number 1 company in HVAC
* Be part of a dynamic team that values innovation, collaboration and personal growth.
* Free parking on site
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Daikin Australia is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to Apply?
If you're a self-motivated individual who can manage your own workload, escalate issues when need, and contribute to a productive team environment, we want to hear from you. This is an excellent opportunity to gain valuable experience and become a vital part of our team.
Apply today to join a company that values its employees and offers a great work environment