Job Title
We are seeking a customer-focused professional to join our team in Townsville, providing support for customers with orders and general enquiries.
About the Role
* Receiving orders and entering them into our systems with precision and agility (training provided)
* Understanding production capabilities and monitoring delivery progress using tracking systems
* Forward planning to ensure efficient logistics and resource allocation
* Facilitating effective order fulfilment to maximise volume and profitability
* BUILDING PROFESSIONAL RELATIONSHIPS WITH CUSTOMERS AND INTERNAL TEAMS
Requirements
* Enthusiastic customer focus and willingness to work in a fast-paced environment
* Strong verbal and written communication skills
* Experience in a similar role with attention to detail
* Computer literacy
* Ability to learn and adapt to changing environments
What We Offer
* A full-time permanent position
* A supportive and positive team environment
* Ongoing mentoring and guidance from industry leaders
* Career growth opportunities within our organisation
* Access to support networks including an Employee Assistance Program
About Us
We value diversity and are an equal opportunity employer. All suitable applicants will receive consideration without regard to race, colour, religion, gender identity, sexual orientation, disability, or age.