Location
Perth, Western Australia, Australia
Service Line
GWS Segment
About CBRE
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
About The Role
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function.
What You'll Do
* Supporting dual roles between Front of House and Workplace Experience.
* Meet and greet all visitors, building inducted staff and external guests.
* Encourage all visitors and external guests to complete visitor sign in upon arrival.
* Oversee the day-to-day management of the building.
* General reception duties including mail receipt and distribution.
* Manage facilities and maintenance work orders as needed. Coordinate and execute workplace services including consumables ordering.
* Support and construct all broadcast communications that are distributed to the business, that support building and/or workplace initiatives and works.
* Support reactive maintenance requests via ServiceNow, ensuring timely resolution and communication.
* Manage meeting room bookings and VIP tour preparation.
* Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
* Support with HSE standards, practices and tools within the account, in alignment with MSA.
* Coordinate with vendors who supply services or goods to the workplace.
* Support with critical alarm management.
* Support with vendor compliance in the workplace and ensure no unsafe practices are taking place.
* Supporting vendor onboarding including building inductions and site-specific requirements.
* Responsible for ensuring all record keeping is undertaken for reactive and preventative works.
* Where appropriate, streamline and document processes.
What You'll Need
* Ability to follow basic work routines and standards in the application of work.
* Communication skills to exchange straightforward information.
* Working knowledge of Microsoft Office suite.
* Ability to learn new systems.
* Strong organizational skills with an inquisitive mindset.
* A "Can do" attitude and work well within a team environment.
We welcome all applicants.
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