This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function
MedTech Sales
Job Sub Function
Key Account Management - MedTech (No Commission)
Job Category
People Leader
All Job Posting Locations:
North Ryde, New South Wales, Australia
Job Description
About The Company
At Johnson & Johnson Vision our purpose remains clear: to support eye health at every stage of a patient's life. As part of J&J MedTech, we deliver cutting-edge global innovation in contact lenses and work closely with optometrists across Australia and New Zealand to provide solutions to make a meaningful, lasting impact for patients.
Since introducing the world's first disposable soft contact lens in 1987, J&J Vision has continued to transform eye care through its world-leading ACUVUE Contact Lenses, helping millions of people see better and live better.
The Opportunity
An opportunity has become available for a results driven Ecommerce Key Account Manager to join our Vision Care Team in Sydney reporting to the Associate Director of Sales.
The role will lead the Vision Care AU NZ ecommerce strategy including Online Key Account customer management and end-to-end promotional implementation and marketing execution. The role will also shape a sustainable replenishment channel while achieving sales targets and market share growth via ACUVUE brand visibility and successful wearer retention and upgrade.
Responsibilities
Lead the ecommerce Key Account strategy and partnerships: customer engagement, joint planning, contract negotiation and performance management to drive online growth.
Set pricing, ranging and channel policies: ensure ACUVUE availability, optimise cost-to-serve and ensure patient safety in market via local sourcing agreements.
Plan and execute marketing and promotions on customer sites: develop assets, run collaborative campaigns, elevate product visibility and maintain ecommerce fundamentals (content, placement, ratings/reviews).
Own commercial planning and financials: build promotional business cases, manage forecasts, budgets (gross-to-net), campaign tracking and gap-closure initiatives.
Work cross-functionally with Marketing, Supply Chain, Finance and other stakeholders to deliver integrated excellence in execution.
About You
Preferred minimum education: Bachelor's degree.
Preferred area of study: Business related discipline
Preferred related industry experience: Online FMCG -management of Major grocery and Pharmacy ecommerce retailers
Other qualifications: min 5+ years of Online Key Account and Marketing experience with proven track record in multi-national company.
Proven ecommerce commercial acumen with expertise in building business cases, managing P&L, and delivering accurate forecasts.
Online Marketing experience via customer websites and database access including marketing asset creation
Insights-driven with understanding of customer needs and omni-channel market dynamics.
Innovative, committed to business excellence, and focused on achieving results.
Proactive, demonstrating initiative to identify opportunities and mitigate risks.
Skilled influencer with the ability to lead and drive outcomes through collaboration and teamwork.
Exceptional communication and interpersonal skills; thrives under pressure.
Why Choose Us
Competitive remuneration package
Continuous training and support
Award-winning leadership development programs
Inclusive, flexible, and accessible working arrangements
Equal opportunity employer supporting diversity and inclusion
Our Benefits
Up to 18 weeks of parental leave to support new parents
4 days of volunteer leave to give back to the community
Option to purchase up to 2 weeks of additional annual leave for extra time off
Enjoy a dedicated Wellbeing Day to prioritise self-care
Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
Access to an Employee Assistance Program for personal and professional support
Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
Life insurance coverage for added peace of mind
And much more...
Great Place to Work Certified - 2024
Great Place to Work Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work in ANZ in its first year of participation.
All applicants must have rights to work in Australia.
Required Skills
Preferred Skills:
Account Management, Consulting, Cross-Functional Collaboration, Customer Centricity, Customer Centric Selling, Customer Experience Management, Customer Satisfaction, Developing Others, Financial Competence, Inclusive Leadership, Leadership, Medical Technology, Personalized Services, Presentation Design, Relationship Building, Revenue Management, Solutions Selling, Standard Operating Procedure (SOP), Sustainable Procurement, Vendor Selection