This is a IT Infrastructure Lead role with Gilchrist Connell based in Melbourne, VIC, AU Gilchrist Connell Role Seniority - mid level More about the IT Infrastructure Lead role at Gilchrist Connell Introduction: Who are we? Gilchrist Connell is a dynamic and forward-thinking insurance law firm with offices in Adelaide, Brisbane, Melbourne, Perth and Sydney. At Gilchrist Connell, we believe that access to exceptional work and a fulfilling personal life go hand in hand. For the sixth consecutive year, we've been recognised as an Australasian Lawyer 5-Star Employer of Choice, and we're proud to be certified as a Family Friendly Workplace and Great Place to Work. We are a WGEA Employer of Choice for Gender Equality, and in 2025 we were recognised in the Best Law Firms list by Best Lawyers. Are you looking to advance your career in a dynamic and inclusive environment? At Gilchrist Connell, we champion transparency, flexible working practices, and top-tier employee support programs. Here, your professional growth is nurtured, and your personal well-being is a priority. Join a team that values your contribution, fosters innovation, and strives for excellence. Be part of a vibrant culture where your career can truly thrive. What we offer you? Gilchrist Connell offers a wide range of benefits including: A culture built by real people committed to each other and their clients’ success! Our firm has a collegiate buzz and is growing in response to client demand. Access to an experienced team of lawyers at different levels who are dedicated to helping you learn and grow in your role and to provide support while you do so. Flexibility to manage your time. Be efficient, get your work done, and go enjoy your personal life. Responsibility for and meaning in your work. A truly diverse and inclusive workplace where all our people can flourish and fulfil their highest potential, for the benefit of our people, the firm, and our clients. Community mindset. We recognise our role as a corporate citizen and invest in a standalone pro bono practice and community response. Access to professional development opportunities with leading external providers. A competitive salary with discretionary incentives linked to firm performance. Group Salary Continuance (GSC) at the firm’s cost. Market leading family friendly policies entitlements over and above government entitlements. Comprehensive wellbeing support services through our EAP Provider and Osara Health which is available to you and your family. Access to corporate discounts for over 400 retailers. Description: Why the role? As our IT team continues to expand, we’re excited to introduce newly created roles, including an Infrastructure Lead, to oversee the strategic direction and operational excellence of our cloud-based infrastructure. This role is crucial for ensuring the reliability, security, and scalability of our technology platforms, leading a high-performing team, and driving continuous improvement. You’ll be at the forefront of adopting new technologies, optimising systems, and supporting firm-wide technology projects. Skills and Experiences: Who are you? You bring 5 years of experience in leading infrastructure or cloud operations, with expertise in Azure, AWS, and Microsoft 365 administration, as well as hands-on skills in Microsoft SQL management and troubleshooting. You’re skilled in cybersecurity, system administration, and data integration, with hands-on experience in Fortinet networking products. You’re a strong leader and communicator, able to mentor and develop your team. You’re analytical, detail-oriented, and thrive in environments that require holistic thinking and process understanding. What does a standard week look like? Deliver infrastructure operations across cloud platforms, ensuring reliability and scalability. Oversee technical support operations, including installation, configuration, and maintenance of technology solutions. Maintain and enhance networking infrastructure, drive SaaS adoption, and oversee system administration. Manage vendor relationships and procurement of hardware and services. Implement and oversee security controls, support compliance and audit activities. Lead, mentor, and develop direct reports, balancing workloads and fostering a culture of collaboration and continuous improvement. Candidates can request reasonable adjustments for any part of the recruitment process. If you need any specific adjustment, please contact our People team so we can work together to support you. We encourage applications from individuals of diverse backgrounds, including but not limited to First Nations, LGBTIQA, persons with disabilities, as well as individuals of all ages, and cultures. We're a safe, inclusive, and equitable workplace and celebrate the diversity of our people. If this opportunity sounds of interest, please talk to Jessica Lloyd, People Assistant on 61 448 398 916. Alternatively, hit the apply button to submit your CV and cover letter. A quick note to agencies - we don’t need support with this role at present. Thank you. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Gilchrist Connell team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Delivering infrastructure operations ️ Overseeing technical support operations ️ Implementing security controls Key Strengths ☁️ Cloud operations leadership Cybersecurity expertise Team leadership and communication ️ Microsoft SQL management Vendor management SaaS adoption Why Gilchrist Connell is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Gilchrist Connell not with Hatch.