JAG is designed to offer high-quality and easy-to-wear wardrobe staples under a modern lens that reflects the relaxed and laidback mood of a coastal Australian lifestyle. Our core values lie in our product design and fit, high-quality finishes and responsible production. Our collections are versatile, buildable, and interchangeable, aiming to provide a transeasonal capsule wardrobe designed for a wide range of lifestyles. We live by the ‘work-to-weekend’ styling, offering better basics, denim and layering staples that can equally be worn in the office and on the weekend, keeping up with the busy Australian outdoorsy lifestyles. Reporting to the Concession Manager, you’ll work closely with the team to create personalised experiences for our customers, maintain visual merchandising standards, and contribute to a positive and inspiring store environment - working 16.50 hours per week across 3 days. ABOUT YOU Customer service experience (in a retail environment would be advantageous) A brand ambassador with a natural ability to build rapport and develop customer relationships An obvious love for fashion, styling and trends within the industry Thrive on team work and collaboration Are goal orientated and motivated to achieve store targets and KPIs Ability to prioritise tasks and expectations Impeccable personal presentation Flexible availability including weekends and peak retail periods Responsibilities Deliver exceptional customer-focused service, ensuring seamless transactions. Consistently strive to meet store and individual productivity targets Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience Stay informed about the latest products, enabling you to share valuable insights with customers. Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures. Maintain visual merchandising standards to uphold the brand's image. Embody our values of: We are a collective, We thrive on change, We are built to last, We play to win. WHERE DO I SIGN? As part of the APG family you'll enjoy plenty of exciting rewards and benefits. 50% discount on all brands Up to $3000 clothing allowance per year Monthly & seasonal bonus potential An Employee Assistance Program for you and your family Paid Parental Leave Recognition and Service awards Employee Referral Program APG Academy – a structured training and development program to grow your career Style your career in a new direction – apply now and join our talented team.