Sales Support Administration position located in Fairfield | Permanent position | Warm & friendly team!
**Your new company**
Established for over fifty years, the organisations innovative culture and well measured business objectives have contributed to their steady growth. Currently operating across the Asia Pacific region, with manufacturing and warehousing facilities in Melbourne, Auckland and Tasmania, the business aims to develop their reputation in the market and maintain their successful approach to business
**Your new role**
Key Duties & Responsibilities will include
- Promptly and accurately processing customer orders.
- Following up on Back Orders, internally and externally.
- Liaising closely with production and warehouse on customer orders and stock availability
- Provide customers with quotations, advice, and solutions for their upcoming projects
- Working closely with our sales team to develop and maintain relationships with new and existing customers
- Product Sampling
**What you'll need to succeed**
- Minimum 3 years' experience in administration and dealing with customers.
- Excellent communication skills: both verbally and written with excellent telephone manner.
- High level of attention to detail, accuracy and follow through ability.
- Excellent computer, Excel, and Word skills
- Technical aptitude to learn about our product range
- A strong understanding of the estimating process from the start to completion
- If you are team player with excellent communication, organisation and time management skills, this will be paramount to this role as well as having a friendly and positive personality.
- Advantageous - knowledge of CRM/ERP software i.e. Hubspot/Timms or similar
- Advantageous - an understanding of the estimating & quoting process for construction industry
**What you'll get in return**
This is a stable permanent role and the administration team is supportive and welcoming. Our client has a great reputation in the industry and are located in the Northern suburbs, Offering a salary depending on experience level and working from home options.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2671408