Retail Team Member – JB Hi-Fi
Join to apply for the Retail Team Member role at JB Hi-Fi.
Job location and timing information is provided where applicable; this description outlines responsibilities, qualifications, and company information.
Company overview
At JB Hi-Fi, we’re one of Australia’s largest and trusted retailers. Our team is passionate, knowledgeable, and down-to-earth; we help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. We offer value, brands, and exceptional customer service across our 300+ store network, online, and in our commercial division.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration, which may include sales commissions and other incentives based on the role.
- Access to career opportunities and comprehensive training and development programs as part of the JB Hi-Fi Group.
- Fantastic discounts across the JB Hi-Fi Group, including VIP supplier pricing and promotions.
- 12 weeks paid parental leave for eligible primary carers (and a gift for new parents); flexible and hybrid working models for eligible roles.
- Employee Assistance Program (EAP) with counselling and wellbeing resources.
- Helping Hands workplace giving program supporting community charity partners.
- Commitment to sustainability and net zero carbon emissions by 2030.
Job Description
As a Retail Team Member, you will contribute to a high-performance culture and ensure a great customer experience across the store, including:
- Providing support across customer-facing and back-of-house areas.
- Delivering high standards of customer service before, during, and after the sale.
- Assisting with merchandising to enhance the store and product presentation.
- Supporting efficient delivery and processing of stock following store receiving processes.
Qualifications
- Passion for home entertainment, music, movies, technology, appliances, and/or games.
- Enthusiastic, motivated, and customer-focused with a results orientation.
- Ability to communicate effectively with a diverse group of people.
Additional Information
If you are interested in this opportunity, please click apply and upload your CV. All applications are confidential.
JB Hi-Fi Limited is an equal opportunity employer committed to diversity and inclusion. If you’re excited by this prospect—even if you don’t meet 100% of the criteria—please apply.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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📌 Retail Team Member
🏢 JB Hi-Fi
📍 City of Sydney