Role Overview
We are seeking a skilled professional to fill the role of Assistant Store Manager in our retail team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and leading a team to achieve sales targets.
This role involves creating a warm and friendly environment for customers, exceeding service expectations, and making every visit to our store an unforgettable experience.
Main Responsibilities
The successful candidate will be responsible for:
* Living each day according to our company values
* FOLLOWING OUR 4Cs OF CUSTOMER CARE: Listening, Caring, Trust, and Providing solutions
* Achieving sales budgets by identifying opportunities to increase sales
* Maintaining company merchandising standards through rotation and presentation of products
* Administration and implementation of company procedures
* Becoming a team player, embracing our company values
Requirements
To be considered for this role, you must have:
* Previous experience in a retail, hospitality or customer service role
* Preferred supervisory experience, not essential
* Cash handling and EFTPOS experience
* Stock handling, replenishment and merchandising knowledge
* Ideal understanding of sales budgets and KPIs
* Strong customer service skills
* Enjoy working in a fast-paced challenging environment
* Motivation to succeed and exceed targets
* Outstanding communication skills
* Confidence and friendliness
* PASSION FOR FASHION FOOTWEAR
What We Offer
As a valued member of our team, you will enjoy:
* Further career opportunities across the nation
* Incentive scheme up to $7000
* Developing new skills
* Free shoes on commencement
* Benefits of 30% staff discount
* Employee referral program