Job Role: Vehicle Fire Suppression Specialist
We are seeking a skilled and motivated individual to join our team as a Vehicle Fire Suppression Specialist. This role will provide assistance to customers in the use of Pre-engineered Fire Protection Systems and equipment.
Key Responsibilities:
* Assist customers in increasing their customer base through the promotion of products and services.
* Reduce customer attrition through exceptional customer service delivery.
* Manage time and resources effectively, being proactive in problem-solving and troubleshooting.
* Maximise efficiencies via route planning, time management, stock management, and service delivery using handheld technology.
* Survey customer machines and recommend fire protection and safety systems and equipment in accordance with industry procedures.
* Identify, install, test, diagnose, service, repair and carry out minor works on Pre-Engineered Fire Protection Systems (PEFS).
* Complete and provide evidence of maintenance performed on equipment using systems including i-Service handheld technology.
* Participate in stocktakes and be responsible for inventory management.
* Manage and maintain all assigned company property.
* Report work progress and performance by completing productivity/KPI reports.
Requirements:
* A minimum of 2 years' experience in the Fire Protection Industry, including Fire Hose Reels, Fire Extinguishers and Fire Hydrants; ability to obtain industry accreditation (mandatory).
* Cert II in Asset Maintenance – Fire Protection Systems with relevant Cert III modules completed.
* Experience in Vehicle Fire Suppression Systems and other Fire disciplines (preferred).
* A current Driver's Licence (mandatory).
* Up-to-date product and industry knowledge, with the ability to locate relevant information.
* Knowledge of applicable Australian Standards relevant to Fixed Systems fire protection equipment.
* Technical or engineering competency with the ability to complete required training and accreditation.
* Strong written and verbal communication and interpersonal skills.
* Ability to prepare written reports and quotations; identify, target and close sales opportunities.
* A customer-focused attitude, good time management, self-motivation, and the ability to work in a team or unsupervised.
* Commitment to EH&S standards and continuous improvement.
* WHS knowledge and application.