Join to apply for the Trade Store Customer Service Operator role at Knauf Australia
Knauf began as an idea from two brothers and has grown into a global industry leader spanning 90 countries, multiple brands and with more than 41,500 employees worldwide. Through our people and state-of-the-art plants, we produce high-performing solutions ranging from drywall systems, plasters and insulating materials all the way to external thermal insulation composite systems. Whatever your challenge, we are there with you each step of the way to help you to constantly improve how you build.
About the Role
Knauf Gypsum is looking for an enthusiastic and confident candidate to join us as a Trade Store Customer Service Operator. The role reports to the Trade Store Manager and provides a great opportunity to join our new, high performing trade store at Horsley Park, NSW.
This role involves all aspects of working in a warehousing environment including picking orders, dealing with customers, working in pairs/teams, operating forklifts and MHE, loading/unloading trucks, working behind a desk on a computer, running promotions, in-store activations and general warehousing duties.
Ability to demonstrate a positive, can-do, and friendly attitude, willing to work both on the floor in the warehouse and in the office to interact with customers directly and picking orders accurately is key to being successful in the role.
If you enjoy being part of a team, and have a strong, organized work ethic, we want to hear from you.
Responsibilities
* Picking and packing orders on a daily basis
* Dealing with customers face-to-face and over the phone
* Assist with stock take/inventory counts process to ensure accurate inventory records are maintained
* Regularly check and create orders
* Receipt goods and checking off paperwork while maintaining due diligence
* Loading/unloading customer vehicles
* Maintain operational equipment and report any faults or damage to management
* Record and report any customer complaints to the Trade Stores Manager regarding product and/or service via Knauf's complaint and customer procedures
* General warehouse duties and housekeeping
Must Have
* A current forklift license is advantageous or willing to obtain
* Physically fit and comfortable with manual handling
* Picking, packing and dispatching experience would be good
* Microsoft Office skills to complete operational tasks
* Enjoys working in a team environment
* Team player, attention to detail, time management and organization skills
* Good communication skills (written and verbal)
* Identifies development opportunities for self and team
On Offer
* Excellent hourly rate
* Full-time permanent position
* High internal growth opportunities
* Yearly pay review
* Free parking on-site
* 14-week parental leave (primary carer)
* Great work-life balance
Please note: applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants.
Knauf is one of the world's leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. We offer an opportunity to be part of a global family of over 40,000 high-performing people in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, pro-actively building their future with the freedom to stretch their skills and to learn new ones.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Wholesale Building Materials
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