Job Opportunity: Support Specialist
Job Overview:
We are seeking a dedicated and compassionate Support Specialist to work directly with vulnerable families, addressing complex challenges and promoting safety, stability, and resilience.
Key Responsibilities:
* Develop and implement individualised family support plans under the guidance of a Service Coordinator, focusing on behavioural, psychosocial, and safety needs.
* Provide regular face-to-face support sessions for each family, centred around behaviour management, trauma recovery, and parenting skill development.
* Facilitate family connections to specialist services and essential resources, including healthcare, housing, and education.
* Monitor family progress and maintain detailed case documentation, ensuring family goals are consistently met.
* Adapt to flexible scheduling based on each family's needs to maximise engagement and support outcomes.
Requirements:
* Certificate IV in Community Services or equivalent qualification.
* 12 months' experience supporting children and families with complex needs.
* Australian driver's license.
* Current First Aid Certificate with CPR.
* Working with Children Check (paid employee status).
* Reliable vehicle with registration.
* Reliable smartphone with data.
What We Offer:
* Casual position with regular consistent hours, tailored to your individual availability.
* Support from a dedicated Service Delivery Team providing coaching, guidance, and supervision.
* Ongoing professional development opportunities.
* Easy-to-use rostering app for managing shifts, completing reports, and updating availability.
* Refer-a-Friend program with incentives for successful referrals.