About This Role:
We are seeking a seasoned leader to head our frontline operations. As a Senior Team Leader – Frontline Operations, you will be responsible for managing cross-functional teams and driving operational alignment.
* Lead frontline teams and manage operational alignment
* Ensure compliance with relevant standards
Key Responsibilities:
• Manage cross-functional teams to deliver high-quality services
• Develop and implement operational plans to achieve business objectives
• Foster a supportive and innovative environment
• Collaborate with stakeholders to improve service delivery and customer engagement
* Professional development opportunities
* Work-life balance
* Community engagement
Requirements:
• Relevant degree and experience in managing cross-functional teams
• Commitment to high-quality service delivery and community engagement
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
About What We Offer:
We offer a permanent full-time position, a competitive salary package, and professional development opportunities.