Job Title: Senior Medical Administrative Specialist
We are seeking an experienced and skilled medical receptionist to join our team as a senior administrative specialist. This role will involve delivering exceptional client service to walk-ins, phone, and email enquiries.
About the Role
This position requires maintaining accurate and up-to-date records, identifying areas for improvement, and ensuring data compliance. Additionally, you will oversee daily financial transactions, reconcile takings, and support debt collection processes. Your responsibility will also include scheduling appointments efficiently, procuring necessary materials, and ensuring reliable coverage across administrative tasks.
You will provide guidance and support to junior staff members on best-practice workflows, modeling effective procedures and providing valuable insights. Advanced client service skills and the ability to handle sensitive or escalated enquiries are essential for success in this role.
About You
To succeed in this position, you should have 3+ years of experience in healthcare administration. You must be confident in practice systems and numbers, with a calm demeanor under pressure. Proactive problem-solvers with high attention to detail are highly valued.
What You'll Enjoy
This role offers a senior scope and trust without managerial responsibilities. You will receive support from clinical and corporate teams and opportunities to grow your skills and broaden your toolkit. Our values-led culture prioritizes excellence, integrity, collaboration, and passion every day.