Senior T&D Operations Manager – Welshpool and Forrestfield, WA
We are seeking a highly experienced Senior Operations Manager to lead our Perth-based warehousing and transport operations across Welshpool and Forrestfield. This is a pivotal leadership role responsible for delivering safe, efficient, and profitable logistics services across a diverse portfolio—including general freight and Dangerous Goods—while building strong customer partnerships.
You will play a key role in shaping operational performance, driving continuous improvement, and developing future leaders within the business.
Key Responsibilities
* Leadership & Operations: Lead end-to-end warehouse and transport operations, including line haul and infield services.
* Drive operational excellence, ensuring services are delivered safely, efficiently, and within contractual parameters.
* Build a strong, high-performing team aligned to business strategy and objectives.
* Champion a culture of accountability, collaboration, and continuous improvement.
* Safety & Compliance: Lead and promote a strong safety-first culture across all operations.
* Ensure compliance with WHS legislation, Dangerous Goods handling, and regulatory requirements.
* Oversee hazard identification, risk management, and incident investigation.
* Participate in audits, safety inspections, and continuous improvement initiatives.
* Commercial & Performance: Deliver on financial targets through cost control, productivity improvements, and revenue growth.
* Develop and monitor KPIs to measure operational and customer performance.
* Partner with customers to enhance service delivery and identify growth opportunities.
* Contribute to innovative solutions that integrate Toll into customer supply chains.
* People & Culture: Develop talent and build leadership capability within the team.
* Provide coaching, training, and performance management.
* Foster a culture aligned with Toll's values: Customer, Teamwork, Progress, Accountability, Integrity.
* Ensure workforce capability, licensing, and compliance standards are met.
Essential Experience & Skills
* Extensive experience in supply chain, logistics, warehousing or transport operations.
* Strong leadership and people management capability.
* Demonstrated experience managing large-scale, multi-site operations.
* Solid understanding of HSE requirements and regulatory compliance.
* Financial awareness with the ability to manage budgets and drive profitability.
* Strong problem-solving, stakeholder engagement, and communication skills.
About You
You are a strategic and hands-on leader with a strong background in logistics and supply chain operations. You bring both operational expertise and commercial acumen, with a passion for safety and people leadership.
Why Join Toll?
At Toll, we're committed to being relentless, collaborative, and courageous in everything we do. You'll be part of a business that values innovation, safety, and continuous improvement—where you can make a real impact and grow your career.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. We see daily change as an opportunity to be curious, ask the right questions, and build meaningful connections. Toll's global reach is powered by 16,000+ people who collaborate in friendly, caring teams, supported by leaders who empower decisive action. We offer industry-leading training and opportunities to take on diverse challenges to move you, our customers, and our world forward.
All applicants are welcome, and Toll values a diverse, inclusive, and authentic workplace. If your experience doesn't align perfectly with every qualification, we encourage you to apply anyway and discuss how your skills may transfer.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
About Toll Group - At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members help solve logistics, transport, or supply chain challenges across 27 markets and 150 countries, and we are proudly part of Japan Post (www.tollgroup.com).
#J-18808-Ljbffr