Drive sales performance and support achievement of store goals and KPIs
Deliver outstanding customer service and resolve escalated customer concerns
Lead by example in selling, upselling, and cross-selling products
Monitor sales trends and implement strategies to maximize revenue
Supervise, coach, and motivate store associates
Assist in recruiting, hiring, and training new employees
Provide ongoing performance feedback and conduct performance discussions
Support employee engagement and maintain a positive work environment
Enforce company policies and procedures
Operations Management
* Assist with daily store operations including opening and closing procedures
* Manage scheduling and payroll within budget guidelines
* Ensure compliance with company policies, safety standards, and loss prevention procedures
* Handle cash management, deposits, and register accountability
* Maintain accurate inventory levels and oversee stock replenishment
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