Aspect (Autism Spectrum Australia) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.
At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum.
Job Description
What you will do: Assist in the maintenance and delivery of Aspect’s Information Technology operations, and the delivery of Information Technology solutions that help Aspect achieve strategic plan objectives.
This is a critical role within the Information Technology team and is primarily focussed on:
* Providing 1st and 2nd level helpdesk support to Aspect staff in a timely manner.
* Participating in the delivery of a wide range of projects.
* Provisioning and configuring new equipment.
This is a full time, permanent position. The full-time equivalent annual salary is $86K, inclusive of superannuation, and is dependent on
qualifications
and experience. Click here to view the full position profile.
Qualifications
What you bring:
* Industry Based Certifications (MCP, MCSE, A+, Security+ etc.)
* Driver’s Licence
* 1+ years’ experience supporting users in an enterprise environment
* Strong Communication skills
* High Level of Customer Service skills
* Experience with Office 365
* Experience with Microsoft Windows server networks
* Experience with Server and/or Desktop virtualisation technologies
* Working with Children Check clearance (NSW)
* National Police Clearance
Don't meet every single requirement? That's okay.
We know that not all candidates are likely to check every box, and we value diverse experiences and perspectives. If you’re excited about this role and believe you could be a great fit, we encourage you to apply — even if your background doesn’t align perfectly with every qualification, skill or experience listed. You might be just the person we’re looking for.
Additional Information
What we offer:
* Professional Learning opportunities for career advancement
* Salary packaging options to increase your take-home pay
* Hybrid working arrangements, flexibility between the office and home/remote
* Modern workspace with end-of-trip facilities, on the doorstep of Chatswood train and metro station, dining and retail outlets
* Employee referral incentives
* Access to a wide range of discounts through Blue Light Card on everyday purchases
* Discounted membership to fitness facilities through Fitness Passport
* Employee Assistance Program (EAP).
To apply: Click on the "I'm Interested" button and attach your resume and complete the candidate questionnaire; cover letter is optional. We do not accept CV's directly via email. Applications should be received by Monday, 11 August 2025.
Aspect reserves the right to interview and appoint at any stage during the recruitment process.
Enquiries should be directed to: Aun Burki, Senior Network & Security Engineer at PCSServiceCentre@aspect.org.au
Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these.
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