About Our Team
We're looking for a Customer Service Specialist to join our team. In this role, you'll be responsible for providing exceptional customer service and administrative support.
Key Responsibilities
As a Customer Service Specialist, you'll work closely with our dedicated team to provide top-notch customer care. Your key duties will include:
* Resident placement and coordination
* Employee services and support
* Concierge, reception, and administration tasks
* Skill development and training
Requirements
* Patience and composure when dealing with worried families or confused residents.
* Excellent communication, diplomacy, and proactive approach skills.
* Intermediate to advanced skills in Microsoft Office Suite.
* Previous experience in a similar admin/customer service role.
* Strong organizational and time management skills.
Culture and Benefits
We champion a unique agile culture that adapts to your needs as a member of our team. We focus on supporting your well-being and career growth, providing tools to achieve a fulfilling career. Benefits include access to training and development opportunities, internal transfers, and discounts on products.
Why Join Us?
Our team is passionate about delivering exceptional customer experiences. If you're looking for a rewarding career where you can make a real difference, we'd love to hear from you.