Nepean Blue Mountains Local Health District (NBMLHD) is seeking an enthusiastic and customer-focused individual to join our Outpatients Department at Nepean Hospital. In this frontline role, you will provide effective and effective customer service to patients and clients attending various outpatient clinics, while also delivering vital clerical support to our clinical teams.
The position requires excellent communication skills, a high level of accuracy, and a commitment to delivering consistent, high-quality service across telephone, email, and face-to-face interactions. You will be supporting a diverse range of outpatient specialties, working closely with multidisciplinary teams in a dynamic and innovative environment.
Joining our administration team means becoming part of a workplace that values collaboration, growth, and a positive culture. You’ll gain valuable experience in a variety of rewarding roles, with opportunities for career progression and professional development.
Benefits Available To Eligible NBMLHD Employees
- Opportunity for extra tax savings through Salary Packaging
- Novated Leasing
- Great education opportunities through Education Training Service which offers over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
NBMLHD is committed to creating a diverse and inclusive setting which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
What You Will Bring To The Role
- Demonstrated experience in a clinic setting including reception duties, phone enquiries, appointment scheduling and data entry.
- Demonstrated effective customer service skills.
- Excellent oral and written communication skills.
- Demonstrated effective interpersonal skills.
- Demonstrated knowledge of Medicare eligibility and billing practices.
- Ability to work independently and within a multidisciplinary team.
- Demonstrated ability to learn current processes.
- Ability to be flexible and display initiative.
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📌 Administration Officer
🏢 Nepean Blue Mountains Local Health District (NBMLHD)
📍 Kingswood