4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are looking for a Customer Service Specialist to join Chubb Fire & Security Key Accounts team based in Salisbury (Brisbane).About usA leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST and our enduring purpose is BUILDING GREAT LEADERS. We are an industry leader and part of the API Fire and Security group of companies. Salisbury (Brisbane), Queensland (Turrbal and Mianjin/Meanjin) Globally recognized companyAbout the RoleThis is a full-time on-site role as a Customer Service Specialist located in Salisbury, the Greater Brisbane Area.You will be responsible for:Central point of contact for National Key Account customersGeneral administration of Key Accounts, inclusive but not limited to logging work orders, generating compliance reports and invoicingHave a systems/IT background and can find yourself around computer systemsResponding to all communications to ensure customer SLAs are met, as well as maintaining effective relationships with internal and external stakeholdersCreating strong relationships with service managers, technicians and key customers to understand their needs and issuesAbout YouAustralian Citizenship or Australian Permanent Resident (PR)Self MotivatedDemonstrated experience dealing with clients in a corporate environment.Knowledge of security and fire-safety solutions would be an advantage.Excellent communication skills – both verbal and writtenStrong interpersonal and communication skillsStrategic thinkerAbility to understand and analyse customer needsAbility to work independently and in a teamUnderstanding of a Service-Related maintenance business would be idealWhat we will offer you:Competitive remuneration packageFree on-site parkingSupportive team structure with all training providedPlanning and support for progression towards any role within ChubbWorking for a global organisation which brings job stability and where you are treated like familyAccess to Chubb Hub - an employee discount platform with access to hundreds of discounts from health, groceries, electronics and moreApply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgroundSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeReferrals increase your chances of interviewing at Chubb Fire & Security Australia by 2xSign in to set job alerts for “Customer Service Specialist” roles.Brisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 2 days agoWoolloongabba, Queensland, Australia 1 week agoHerston, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoPinkenba, Queensland, Australia 1 day agoEast Brisbane, Queensland, Australia 3 days agoBrisbane City, Queensland, Australia 1 day agoUpper Mount Gravatt, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$118,709.69-A$134,066.50 4 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoFortitude Valley, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 2 weeks agoCrestmead, Queensland, Australia 12 hours agoArcherfield, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 2 weeks agoCarole Park, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoEight Mile Plains, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSalisbury, Queensland, Australia 1 week agoIpswich, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 months agoBrisbane City, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoEagle Farm, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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