Join to apply for theVision Store Support Officerrole atVision Australia.
Role commencing 5th January ****
Permanent part-time opportunity (Monday to Friday 10:*******:30, 30 hours per week) located in Newcastle.
Base salary: $77,400 (pro-rata) + Superannuation with salary packaging up to $15.9k.
About the opportunity
As a Vision Store Support Officer you will provide exceptional face-to-face customer service, conduct product demonstrations, and manage online inquiries to enhance the customer experience.
In this role you will also:
Support general customer inquiries across multiple channels, including face-to-face, phone and email.
Process equipment claims for MAC, DVA, NDIS and other funded sales.
Administer online communication platforms for the Vision Store team.
About you
Please have experience in high-level retail sales and customer service.
Optical dispensing/assistant or medical equipment/technology sales experience is desirable.
You will also have:
High proficiency in online customer support platforms.
Proficiency in all Microsoft applications.
Excellent verbal and written communication skills.
Benefits
Annual salary review to ensure your pay is in-line with market rates.
Easy-to-access location.
Professional development opportunities and micro-learning sessions available for all staff.
Contact
If you have any questions about the role, please contact the hiring manager, Danielle Carter.
To apply
Please note that PDF documents are not accepted for accessibility reasons.
If you require any support or considerations with the application process, please reach out to People and Culture or the above hiring manager.
For more information about working at Vision Australia, please visit our Careers page.
We are committed to ensuring an inclusive culture, and value diversity and all abilities.
We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.
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