Service Manager Role
We are seeking a professional to oversee the day-to-day operations and management of equipment and resources at a customer site, ensuring seamless service delivery and operational excellence.
In this pivotal role, you will be responsible for managing customer expectations, overseeing daily activities to meet business objectives, and delivering outstanding service.
* Manage service job costs, including labor and resource allocation
* Monitor and manage work in progress to ensure project milestones are met
* Prepare and submit reports, ensuring accuracy and timeliness
* Adhere to OHS, Quality, and Environmental policies
* Perform other administrative duties as required
Key Requirements
* Mechanical trade qualifications or equivalent
* Proven leadership and people management skills
* Extensive experience in maintaining surface/underground mining equipment
* Strong customer service skills with a professional and proactive approach
* High level of computer literacy and administrative skills
Location
Mackay, QLD
What We Offer
* A competitive remuneration package that includes a company-supplied vehicle, salary continuance insurance, novated leasing options, paid parental leave, education assistance, and an Employee Assistance Program
* Access to exciting opportunities for career development and support in achieving professional goals