Job Title: Trade Sales Coordinator
Are you a detail-oriented professional with a passion for administration and customer service?
This role will play a crucial part in ensuring seamless order processing and exceptional customer support.
* Verify and resolve discrepancies in order documentation, ensuring accuracy and completeness.
* Provide timely updates and outstanding customer service to clients.
* Communicate stock availability, product changes, and alternative options to customers.
* Manage customer inquiries via phone and email with professionalism and efficiency.
* Coordinate deliveries with internal teams and logistics partners.
Key Skills and Qualifications:
* Proven experience in a customer service role, preferably within a fast-paced environment.
* Previous experience in the building or construction industry is highly desirable.
* Strong computer literacy and proficiency in order management systems.
* Excellent verbal and written communication skills.
* High attention to detail and accuracy in data entry and order processing.
Benefits:
* In-house discounts
* Employee Assistance Program
* Corporate discounts on superannuation and health benefit funds
* Vehicle discounts partnering with vehicle companies
About Us:
Our company values a workplace culture that is inclusive, safe, and supportive. We offer great staff benefits and opportunities for growth and development.
We pride ourselves on being a healthy and safe workplace, committed to diversity and inclusivity.
What We Offer:
* A dynamic and supportive work environment
* Opportunities for career growth and development
* Competitive remuneration package
* Flexible working arrangements
Join our team and be part of a successful organization that values its employees and offers opportunities for growth and development.