Job Title: Late-Stage Collections AssociateLocation: SydneySalary: $80k Base + super + 10k commissions (up to 150% with accelerators)Industry: Financial ServicesJoin a Top 5 Employer & Help Power Australia’s Small Business EconomyOur client is a market leader in online small business lending, committed to helping entrepreneurs access fast, efficient, and flexible finance solutions. They’ve earned recognition as one of Australia’s Top 5 Employers, thanks to their inclusive culture, innovative spirit, and unwavering dedication to customer success.As they continue to grow, they’re looking for a Collections Specialist to join their high-performing Credit & Operations team. This is a great opportunity to work in B2B collections, focusing on late-stage recoveries while supporting Australian small businesses through respectful and solution-oriented engagement.What You’ll Be Doing:Manage your own portfolio of late-stage B2B accountsConduct inbound and outbound collections calls with empathy and professionalismNegotiate tailored payment solutions while balancing risk and recovery goalsCollaborate with field agents, solicitors, and external partners to resolve accountsEnsure all activity is compliant with ASIC, ACCC, and privacy regulationsWhat You’ll Bring:Minimum 1 year of collections experience in financial services (late-stage preferred)Strong communication, negotiation, and critical thinking skillsHigh emotional intelligence and resilience under pressureA team-oriented mindset and commitment to delivering ethical outcomesWhy work for them?Hybrid work model, enjoy the flexibility of working from home one day per week$10K commission opportunity + 150% accelerators for top performanceA collaborative, supportive culture with regular team events and a fully stocked kitchenBe part of a fun, fast-paced environment that celebrates success and innovationContribute to a mission that matters: empowering small businesses across AustraliaIf you're passionate about helping customers, driven by results, and ready to grow your career in a dynamic B2B collections role, we want to hear from you.Apply now and help shape the future of small business lending in Australia.
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